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EVENTS FAQs

Orange Tour FAQs

  •    If a city is sold out, is there a waiting list I can join to be next in line for openings?

      Yes! You'll be able to sign-up for a city-specific wait list, and you'll be notified via email if any spots open for that event. To join a wait list, simply proceed like you're purchasing a ticket for your city and you'll see an option to "Join the Wait List."


  •    What is the schedule for this event?

      Day of Schedule
      9am - 10:15: Session 1
      10:15 - 10:30: Break
      10:30 - 11:30: Session 2
      11:30 - 12:30: Lunch
      12:30 – 1:45: Session 3
      1:45 – 2:00: Break
      2:00 – 3:00: Session 4
      3:00PM: Event Ends


  •    What are you doing in terms of safety during this event?

      Your safety is our highest priority at all Orange Tour Limited events. For that reason, we'll be taking the following measures:
      - Contactless check-in - We are following current CDC guidelines, which recommends wearing a mask indoors even if you are fully vaccinated. You can bring your own, but we’ll have some at registration just in case. At the time of the Tour Day, we will be following the current CDC guidelines in the city of the tour stop. - Staggered lunch times with individual boxed lunches to ensure social distancing - Social distancing for all attendee seating
      Additional measures may be required based on each state's current protocols.


  •    What is the cancellation policy for this event?

      If an event is cancelled for local, state, or regional COVID-19 related issues, full refunds will be issued to all event ticket holders. If a ticket holder needs to cancel their ticket for a COVID-19 related issue, a full refund will be issued. To initiate a refund request, please email PartnerSupport@ThinkOrange.com


  •    There isn't an Orange Tour Limited stop near me. Will you be adding more stops throught out the year?

      We do not plan on adding any additional Orange Tour Limited locations at this time.


  •    Will there be breakouts at Orange Tour Limited?

      In order to keep our team members to a minimum, we're only offering main stage environments for Orange Tour Limited. However, we're confident you'll find the practical applications you love about breakouts integreated into the main room content.


  •    Can I transfer my ticket to another member of my team?

      Yes! Simply sign into your account, go to Settings, and you'll have the chance to assign tickets to different members of your team.


  •    Are you providing lunch during the event?

      Yes, boxed lunches will be provided. If you have specific dietary needs, you'll have the option to note this information during your registration process. You can also edit your lunch choice in the Settings section of your account..


  •    Where can I locate the address for the event in my city?

      After purchasing an Orange Tour Limited ticket, you'll have access to the specific event address in your Account Settings. You'll also be sent this information to the email address you provided.


  •    Is there an option to purchase tickets at a group rate?

      Due to the limited capacity of these events, we are not offering a group rate discount.


  •    Will any part of this event be streamed?

      To better serve our in-person attendees, no part of Orange Tour Limited events will be streamed.

Thank you for joining us this year!

Have a question?
We'd love to help!
1-866-343-4874 info@rethinkgroup.org
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